Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of premiumframework.ca (the "Website"), operated by Premium Framework Inc. ("Premium Framework", "we", "our", "us"). By using this Website, contacting us through our forms, or scheduling a meeting with us, you agree to these Terms. If you do not agree, please do not use the Website.

1. About Premium Framework

Premium Framework Inc. is a technology and software services firm registered and operating in Ontario, Canada. We provide IT project, program, and PMO delivery for government and enterprise clients. Our registered address is 110 Tripp Crescent, Ottawa, ON K2J 1M7, Canada. Our contact information is also at the end of this document.

2. Use of this Website

You may use this Website for lawful purposes only — to learn about our services, view our project portfolio, contact us with an inquiry, or schedule a meeting with our team. You agree not to:

• Use the Website in any way that violates applicable Canadian or international law.
• Attempt to gain unauthorized access to any part of the Website or related systems.
• Use automated tools (scrapers, bots) to collect content or contact information from the Website without our written permission.
• Interfere with or disrupt the Website's operation, security, or accessibility for other visitors.
• Submit false, misleading, or fraudulent information through our contact form or scheduling widget.
• Use any content from this Website in a way that misrepresents Premium Framework or its services.

3. Inquiries and engagement of services

Submitting a request through this Website does not create a contract for services. Our contact form, scheduling widget, and any preliminary conversations are intended to help both parties determine whether a working relationship is a good fit.

Any actual engagement of Premium Framework's services will be governed by a separate written agreement — typically a Statement of Work (SOW), Master Services Agreement (MSA), or letter of engagement signed by both parties. The terms of that agreement, not these Website Terms, govern the scope, fees, timeline, deliverables, intellectual property, confidentiality, warranties, and liabilities of the engagement.

4. Information you submit

When you submit information through our contact form or scheduling widget, you confirm that the information you provide is accurate and that you have the authority to share it. We treat all submissions in accordance with our Privacy Policy.

By submitting an inquiry, you grant Premium Framework the right to read, respond to, and retain that information for the purposes of operating our business and complying with Canadian record-keeping requirements.

5. Intellectual property

All content on this Website — including but not limited to text, logos, brand identity, graphics, methodology descriptions, project case content, the Premium Framework name and wordmark, and underlying source code and design — is the property of Premium Framework Inc. or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may:

• View, download, and print pages of this Website for personal, non-commercial reference, provided you do not modify the content and retain all proprietary notices.
• Share links to specific pages of this Website on social media or in professional correspondence.

You may not:

• Reproduce, republish, redistribute, or commercially exploit any content from this Website without our prior written consent.
• Use the Premium Framework name, wordmark, or any related identifier in a way that suggests endorsement, affiliation, or partnership without our written authorization.
• Remove or alter copyright, trademark, or other proprietary notices.

Third-party marks referenced on this Website — including PMI®, PMI-PMBOK®, PRINCE2®, SAFe®, Scrum, ITIL®, and others — are the property of their respective owners. Their mention reflects the certifications, frameworks, or affiliations relevant to our team and does not imply endorsement by those organizations.

6. Third-party services and links

This Website uses and links to third-party services we believe to be reasonable and trustworthy, including:

• Calendly — for scheduling discovery calls.
• FormSubmit.co — for processing contact form submissions.
• Google Fonts — for typography.
• LinkedIn — for our founder's professional profile.

Premium Framework does not control these third-party services and is not responsible for their content, availability, terms, or privacy practices. Your use of those services is governed by their respective terms and policies.

7. Disclaimer of warranties

The Website and all content on it are provided "as is" and "as available", without warranties of any kind, whether express or implied. Premium Framework does not warrant that:

• The Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
• The information presented is complete, current, or applicable to your specific situation.
• Any project, case study, or framework reference on the Website constitutes professional, legal, financial, or technical advice for your organization.

Project descriptions and case content on this Website reflect engagements Premium Framework or our principals have led; identifiable client detail may be summarized, anonymized, or rephrased for confidentiality. Outcomes from past engagements do not guarantee outcomes in any future engagement.

8. Limitation of liability

To the maximum extent permitted by law, Premium Framework Inc., its directors, officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages — including without limitation lost profits, lost business, lost data, or lost opportunity — arising out of or related to your use of this Website, even if Premium Framework has been advised of the possibility of such damages.

To the extent any liability cannot lawfully be excluded, Premium Framework's aggregate liability for all claims arising out of or related to your use of this Website is limited to one hundred Canadian dollars (CAD $100). For actual paid engagements, any liability is governed exclusively by the signed engagement agreement and not by these Website Terms.

9. Indemnification

You agree to indemnify, defend, and hold harmless Premium Framework Inc. and its directors, officers, employees, contractors, and affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of this Website in a manner that violates these Terms;
• Information you submit through this Website that infringes the rights of any third party or violates applicable law;
• Your unauthorized access to or use of this Website.

10. Governing law and jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws principles. You agree that any dispute arising out of or related to these Terms or your use of this Website will be brought exclusively in the courts of the Province of Ontario, and you consent to the personal jurisdiction of those courts.

11. Severability and entire agreement

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated only to the minimum extent necessary, and the remaining provisions will remain in full force and effect. These Terms — together with our Privacy Policy — constitute the entire agreement between you and Premium Framework concerning your use of this Website.

12. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify visitors via a notice on this Website. Your continued use of the Website after changes take effect constitutes acceptance of the revised Terms.

13. Contact us